— Guest Information

Booking & cancellation policies.

Important information about cancellations, refunds, booking confirmation and payment options at ORO SHOGRAN.

— Cancellation Policy

Clear terms before your stay.

Guests can cancel their booking up to 48 hours before check-in for a full refund of the eligible advance payment.

Cancellation within 48 hours of check-in will result in forfeiture of the advance payment.

100% of the booking amount may be charged.

Eligible refunds are processed within 5–7 working days.

Cancellation and refund conditions may vary for special dates, peak season, group bookings and promotional rates.

— Booking Confirmation

A booking is confirmed after payment of the required advance amount.

Advance payment requirements may vary according to room type, dates, season and booking conditions.

For the exact advance amount, guests can contact ORO SHOGRAN directly.

— Payment Information

Please contact ORO SHOGRAN for available payment options and booking confirmation.